Blog

On a recent episode of the Website 101 Podcast, Sean interviews me about how I got started in web design and development.

This year marks an amazing milestone for me: I started building websites 20 years ago!

In this article, I'll talk about some of the most common user experience mistakes made by nonprofits and how to fix them. This is Part Two of a two-part article.

Did you know that performing regular usability testing can continue to help your nonprofit website long after the launch? In this Droplet article, I'll show you how to do usability testing, and why you should.

Are you using any kind of Captcha verification on your forms? Captcha is that test that checks if the submitter is “human.” Whatever your method you’re using to make your visitors prove they're human, stop it.

I am often asked by clients whether the external links in their websites should open in a new tab (or window) by default, so I'll set the record straight here.

Is your website riddled with the phrase “click here”? I’m amazed at how often I still see this phrase used as a link label. Using “click here” to identify links is a very bad idea. Here's why...