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Category: Non-Profit

No new Web content?  Post an archive of old content!

Tuesday, August 3, 2010 Filed under Marketing & Communications, Non-Profit, Sound Advice

Having trouble coming up with new content for your website?  Why not remind your visitors of all your great but not-so-new content?

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E-newsletters: The right way

Monday, June 28, 2010 Filed under Marketing & Communications, Non-Profit

Even in this age of social media and RSS feeds, e-newsletters are still a great way to connect with your audience.  But are you maximizing this potential?  Here are some tips for doing so.

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Tell your visitors how donations help

Thursday, June 10, 2010 Filed under Design, Marketing & Communications, Non-Profit, Sound Advice

Having a big Donate Now button is not enough to compel your visitors to donate.  In this Sound Advice clip I give some tips on what more you can do.

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Promote your contact page

Tuesday, May 4, 2010 Filed under Customer Service, Marketing & Communications, Non-Profit

How many times do your organization’s email addresses appear on your website?  How about phone numbers?  Or even the location of your head office?  I’d like to suggest that your answer should be “Once: on the Contact page.

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Design your website for your audience, not for you.

Monday, March 1, 2010 Filed under Design, Marketing & Communications, Non-Profit, Sound Advice, Usability

Your website is not for you, it’s for your target audience.  Make sure it looks good for them first.

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Customers are people too

Tuesday, November 10, 2009 Filed under Customer Service, Marketing & Communications, Non-Profit, Sound Advice

I just received a very impersonal call from a non-profit looking for donations.

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